Columbus Crew SC will allow season-ticket holders who have already paid for 2018 packages to secure a refund, reversing an earlier policy.
Returning season-ticket holders had already been charged at least part of the amount of their ticket plan for next season when club owner Anthony Precourt announced a plan to explore a potential relocation to Austin, Texas.
The MLS club had initially refused to return the money of fans who were angry at the possibility of the move, but Precourt has now changed course and will refund fans who request the cancellation of their ticket plans by Nov 3.
"I understand that the recent announcement on Oct. 17 and subsequent media coverage surrounding the club have created a difficult period for those who have passionately supported Crew SC," Precourt said in a statement.
"I also understand that the uncertainty surrounding the future of the club is of concern to our loyal season ticket members who have pledged support for the club year-in and year-out. No final decisions have been made about the future of this club and Crew SC will play at MAPFRE Stadium in 2018.
"I remain hopeful that our passionate supporters will cheer for the club under these difficult circumstances, but I recognize that some of you would like the opportunity to secure a refund for 2018 MLS regular-season season packages purchased prior to [Precourt Sports Ventures'] recent announcement."
Refunds for Crew SC's 2017 playoff run will not be available. Columbus opens the playoffs in the knockout round at Atlanta United on Thursday.